What the warranty covers
The warranty covers material and construction faults under normal use. Moving parts and electrical components have their own warranty term.
- Profile and construction
- Hardware and locks
- Electrical components (own term)
Warranty
Aluminium is strong and low-maintenance. We provide a warranty on the profile, construction and operation; the exact terms are confirmed with your order or quote.
Outside the warranty
Damage caused by incorrect use, insufficient maintenance, your own modifications or extreme weather falls outside the warranty. Keep your order confirmation as proof of warranty.
How long is the warranty?
The exact warranty terms are stated in your order confirmation or quote and differ per product type and component.
How do I report a warranty claim?
Get in touch with your order confirmation and, if possible, photos of the situation. We will help you further.